Operator- Administration Specialist

Administration Specialist (6 month FTC) - Mon Fri 9 00, Stoke-on-Trent.

What will you be doing?

• Maintain and update administrative records, databases, and filing systems to ensure data accuracy.
• Monitor and respond to internal and external correspondence (emails, phone calls), ensuring timely and professional communication.
• Prepare, process, and manage paperwork such as invoices, purchase orders, contracts, and delivery documentation.
• Assist in scheduling meetings, coordinating diaries, and arranging travel or logistics as required.
• Support various operational departments with documentation and administrative tasks (e.g. HR, Finance, Operations).
• Track and accelerate issues, follow ups, and action items to ensure tasks are completed.
• Generate reports, charts, and dashboards to provide insight into performance, volumes, or compliance.
• Assist with onboarding new staff with administrative orientation and paperwork.
• Maintain compliance with internal policies, legal and health & safety standards.
• Help with process improvements by suggesting administrative efficiencies and best practices.

About You

• Excellent organisational skills with a high level of attention to detail.
• Strong communication skills, both written and verbal.
• Good time management and ability to prioritise tasks.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ideally experience with database or document management systems.
• Problem solving mindset; ability to work independently where required.
• Honest, reliable, and able to handle confidential information.
• Adaptable, flexible, and able to work under pressure when operational needs demand it.

What can we offer you?

• Competitive salary package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.