Operations Team Supervisor - National Counter Trafficking Centre

Permanent with fixed term funding to the end of March 2026

Although this contract has a permanent status, please be aware that this post is subject to funding currently until March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.03.26

We are looking for a passionate individual to work in the National Counter Trafficking Centre. Are you ready to work within a service that improves the lives of young people affected by modern slavery? Do you have excellent organisational and administration skills? Are you an experienced line manager? If you have answered yes then we are waiting to hear from you!

Barnardo's National Counter Trafficking Centre runs services across England and Wales. This includes the Independent Child Trafficking Guardianship Service, a statutory provision set out in Section 48 of the Modern Slavery Act 2015.

We are recruiting to the role of Supervisor to work within our National Operations Team. The role will be Home Based with the requirement for occassional travel across our delivery sites to meet with our team. Due to the nature of the work you must be able to identify a confidential space for you to carry out your day to day work.

Our Operations Team consists of a team of business support colleagues who oversee all our financial procedures, procurement, recruitment of staff, maintenance of service resources, quality assurance and account management. Within this role you will be responsible for:

• Line management for up to 8 direct reports , with a focus on continuous development; managing personal supervision and reviews alongside the effective management of sickness and performance.
• Contributing to work relating to finance monitoring and reporting
• Oversight of the coordination of core Operations team support functions such as staff recruitment, staff training programme, external awareness raising programme, management of service resources, agreements with external providers
• Supporting compliance with Barnardo's audit processes (health & safety, data reporting etc)

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

The salary advertised for this post is in line with our approach to starting salaries, which is to appoint between the minimum to mid-point of the pay band. More information about the Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Our basis and values