Operations Team Leader

Operations Team Leader/ Internal Sales Manager

Are you a data-savvy people manager ready to fast-track your career with a global manufacturing market leader.

Our client is seeking a talented Operations Team Leader to head up a high-potential commercial support division.This division is well respected and pivotal within the organisation.

This part of the business specifically has an outstanding record in generating internal promotions and heavy employee investment.

Role Title: Operations Team Leader

Role Type: Full Time, Permanent, (Flexible start and finish times)

Salary: To be disclosed by the recruiter + OTE

Location: Warwick - Hybrid working

Role Overview

You will lead, mentor, and optimise a close-knit team, managing critical back-end operations. This team handles the foundational administrative workflow for the commercial business. Because this is a high-performing B2B environment, complaints are rare, allowing you to focus on efficiency, development, and strategic improvement.

Key Responsibilities

• Lead and Develop: Manage and motivate a team of operational support professionals.
• Streamline Workflows: Oversee the day-to-day management of inbound queries.
• Drive Performance: Monitor and improve team workflows across quotations, pricing, projects, and sales support.
• Data & Analysis: Produce actionable reporting, analyse team metrics, and identify operational bottlenecks.
• Quality Control: Maintain immaculate attention to detail across all commercial documentation and processes.

Highly desirable

• Proven Leadership: Strong people management skills with a passion for coaching and developing staff.
• Analytical Mindset: Comfortable extracting data, running reports, and turning numbers into insights.
• Detail-Oriented: A sharp eye for accuracy in a fast-paced, high-volume environment.
• B2B Familiarity: Experience working in a business-to-business corporate or manufacturing setting is highly advantageous.