Operations Support Analyst

Job Title: Operations Support Analyst

Employment type: Contract

Location: Greater London - Hybrid

Salary:Upto £60,000

Operations Support Analyst - £60,000 - Hybrid 2-3 days/week in London office

We're seeking an experienced Operations Support Analyst to join a dynamic team supporting enterprise IT systems across finance, HR, ERP, and integrations. This role is ideal for someone with a background in systems administration (i.e TM1, Onestream, Tagetik, Jedox, Anaplan etc), who thrives in a fast-paced environment and is passionate about continuous improvement. You'll be responsible for triaging service tickets, analysing issues, and ensuring effective communication between technical teams and business stakeholders.

Reporting to the Operations Manager, you'll play a key role in maintaining operational controls, driving process optimisation, and supporting service delivery across a complex, multi-entity organisation. Your day-to-day will include monitoring service operations, managing escalations, producing performance reports, and collaborating with vendors to uphold service standards. Strong analytical skills, stakeholder management, and a proactive mindset are essential.

This is a hybrid role based in London, with 2-3 days in the office. You'll be part of a collaborative team that values innovation, operational excellence, and career growth. If you're ambitious, detail-oriented, and ready to make a meaningful impact, I'd love to hear from you.

Please send your CV to for consideration.