Operations Procurement Manager UK&I

Job Identification: 208723

Job Category: Supply Chain and Procurement

Job Schedule: Full time

Annual Salary: £50,000 to £60,000 plus Bonus

Travel: Travel to the Hilton Watford required one day per week, on Wednesdays.

Position Statement

Hilton Supply Management is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non Hilton branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry leading suppliers - ensuring direct savings on the product & services for hotel partners and being a value add partner on all levels.

In this role, you will lead selected categories across operational services and supplies, including food, beverage, operating equipment, operating supplies, and core services, within the United Kingdom and Ireland, while also providing analytical and administrative support. Key responsibilities include conducting tenders, negotiating supplier contracts, ensuring full and best utilization of procurement systems such as BirchStreet, Procure Wizard, SmartSpend, and the contract management system amongst others. You will analyze spend data, produce compliance and benchmarking reports, and identify opportunities to drive cost savings and operational efficiencies. In addition, you will collaborate closely with internal teams.

Typical Day Procurement (40%)

• Develop and implement purchasing strategies in line with regional operations, hotel and policy requirements.
• Achieve measurable results in cost reduction and revenue support.
• Understand business needs and ensure supplier selection meets operational requirements.
• Maintain strong supplier relationships and actively build new partnerships.
• Manage tenders, evaluate bids, and negotiate optimal terms.
• Draft, award, and execute supplier contracts.
• Take immediate corrective action when goods or services fail to meet standards.

Technical Analysis & Data Management (35%)

• Analyze data using advanced IT tools, including Excel, to identify trends and opportunities.
• Conduct spend analysis and monthly reporting to inform strategies and improvements.
• Provide insights through compliance and benchmarking reports.
• Support eProcurement onboarding and supplier setup.
• Examine data to determine opportunities or problem areas to provide feedback for improvement and development.
• Maintain and optimize procurement and support systems linked to the role.

Administrative / Support Activities (25%)

• Build and maintain positive relationships with internal and external stakeholders.
• Provide project and administrative support, including document management and filing.
• Direct hotel, supplier, and cross functional inquiries to the appropriate contacts.
• Participate in departmental meetings and respond to management information requests.
• Deliver training and develop materials for presentations and pitches.

In addition to performance of the essential functions, this position may be required to perform supportive duties as assigned from time to time, with the percentage of time performing each function determined solely by the supervisor based upon the requirements of the company or departmental objective.

Direct Reports

The role may have direct reports in the future; resource allocation will be reviewed to support business needs and future growth strategy of HSM.

What Are We Looking For?

• Ability to work in a team oriented, collaborative environment.
• Demonstrated competence to manage multiple priorities and follow through on tasks to completion.
• Work attitude that exhibits flexibility, drive, good judgment, dependability and ambition.
• High degree of demonstrable computer skills.
• Adept at communicating complex ideas and concepts in a manner that is easily understood across the organization.
• Excellent interpersonal skills.
• Exceptionally self motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem solving abilities.
• Growth demonstrated in continuous ongoing education and training in applicable topics.

Required Qualifications

• Procurement or supply management related experience.
• Functional experience with sourcing & procurement applications.
• MS Office suite experience.
• Strong understanding of strategic sourcing and procurement environment.
• BA/BS/Bachelor's Degree or experience in lieu thereof.

Preferred Qualifications

• Experience in deployment strategies, change management, application support and/or process improvement.
• Prior experience in the hospitality, food services, leisure, or retail industries.
• Functional knowledge of various global back office financial systems (e.g., PSFT, Sun, Navision).
• MS/MA/Master's Degree or experience in lieu thereof.
• Business fluency in English and at least one other language.
• Hotel cost control experience.

Benefits

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world class hotels through our Go Hilton travel program.
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave - Eligible Team Members, including partners and adoptive parents, receive paid leave.
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources - Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best in class Employee Assistance Program (EAP).

Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.