Operations Manager

Role Overview

Operations Manager

Location: Thrapston

Days: Mon-Fri, 37.5 hours per week

We're looking for a driven, forward thinking Operations Manager to oversee the efficient receipt, storage, and dispatch of goods at our Thrapston facility. This is a key leadership role at the heart of our supply chain-perfect for someone who thrives in a fast paced environment and wants to grow their career within DSV.

Key Responsibilities

• Lead all warehouse operations, including inbound, outbound, and reverse logistics.
• Ensure full compliance with Health & Safety and Group Audit standards.
• Control operational costs in line with budget and forecasts.
• Review weekly operational reports, investigate variances, and drive corrective actions.
• Plan resource levels to meet seasonal and volume fluctuations.
• Support recruitment and retention of warehouse staff.
• Mentor and develop team leaders, providing clear feedback and support.
• Ensure strong adherence to WMS processes.
• Handle employee relations and disciplinary matters in line with company policy.
• Build strong relationships with retail partners and internal stakeholders.
• Communicate business priorities clearly to warehouse teams.
• Lead continuous improvement initiatives to boost efficiency and performance.
• Inspire, manage, and develop warehouse leaders to achieve operational targets.
• Set clear KPIs and regularly review performance.
• Drive a positive, high performance culture through effective communication and leadership.
• Implement departmental policies and procedures to ensure safe and efficient operations.

About You

• Proven senior management experience within a warehouse or logistics environment.
• Strong financial, analytical, and cost management skills.
• Excellent communication and influencing abilities.
• Deep understanding of warehouse processes and WMS systems.
• A track record of developing high performing teams.
• Confident decision maker with exceptional attention to detail.
• Strong IT skills, especially with spreadsheets, databases, and warehouse systems.

Benefits

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, including:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and access to expert probate support.

Right-to-Work and Checks

All successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks.