Operations Manager

Job Title: Operations Manager

Contract Type: Permanent

Location: South Yorkshire

Shift: Days

Salary: £35,000 - £40,000pa - dependent on experience

The Opportunity

An ambitious and growing operational business within the technology lifecycle and circular economy sector is seeking an experienced Operations Manager to lead a fast-paced processing and refurbishment operation within their warehouse and processing facility.

This is a hands-on leadership role responsible for driving operational performance, team engagement, compliance, quality, and continuous improvement across a busy site environment.

The ideal candidate will have previous experience managing operations within an ITAD (IT Asset Disposition), warehouse, manufacturing, retail logistics, refurbishment, recycling, or process-driven environment, with strong leadership capability and a proactive operational mindset.

The Role

Reporting into senior leadership, you will oversee the day-to-day operational performance of a high-volume processing facility, ensuring workflow, productivity, stock control, quality standards, and customer requirements are consistently achieved.

You will provide visible leadership across the operational floor, managing supervisors, team leaders, and operational staff while ensuring assets move efficiently through receipt, processing, refurbishment, storage, and dispatch.

This role requires a balance of operational management, people leadership, process control, compliance awareness, and continuous improvement capability.

Key Responsibilities

Lead and manage day-to-day operational activities across the processing facility

Drive productivity, throughput, quality, and service performance against operational KPIs

Manage operational teams including supervisors, team leaders, and warehouse/process staff

Ensure workflow, labour allocation, and operational priorities are effectively managed

Maintain strong stock control, warehouse discipline, and inventory accuracy

Identify operational bottlenecks and implement practical improvement solutions

Ensure compliance with operational procedures, quality standards, and health & safety requirements

Support continuous improvement initiatives including process optimisation and waste reduction

Collaborate with cross-functional departments including logistics, compliance, customer services, and leadership teams

Maintain a safe, organised, and high-performing operational environment

About You

Proven experience managing operations within ITAD, refurbishment, warehouse, logistics, manufacturing, retail operations, recycling, or process-driven environments

Strong people management experience with the ability to lead and motivate operational teams

Experience managing KPIs including throughput, productivity, stock accuracy, and quality performance

Strong understanding of operational workflow and process control

Hands-on leadership style with a visible presence on the operational floor

Excellent problem-solving and organisational skills

Comfortable working in fast-moving operational environments with changing priorities

Strong communication skills with the ability to influence at all levels

Desirable Experience

Previous experience within IT Asset Disposition (ITAD) or electronics refurbishment environments

Understanding of data-bearing asset handling, chain of custody, or secure processing environments

Experience with ERP, WMS, inventory management, or operational reporting systems

Exposure to Lean, 5S, or continuous improvement methodologies

Health & Safety qualifications such as IOSH or NEBOSH would be advantageous

What's On Offer

Opportunity to join a growing and evolving operational business

High-impact leadership role with autonomy and responsibility

Supportive and collaborative senior leadership team

Long-term progression opportunities

Dynamic environment focused on operational excellence and continuous improvement

Additional Information

Full-time permanent opportunity

Some flexibility may be required to support operational demand

Occasional travel may be required

Apply

This role is being advertised on behalf of a client. All applications will be treated with strict confidentiality.