Operations Manager

Operations Manager - Corporate

Goldman Sachs Operations Management Fixed-term contract Full time

Up to £33,500 depending on skills and experience

40 hours per week

Nuffield Health is Britain's largest Healthcare Charity. If you're passionate about creating success, and driven to continually improve the work environment for the good of others, there's nowhere better to be. So, why not bring your expertise to our Fitness & Wellbeing Club and help us build a healthier nation?

As an Operations Manager at our Goldman Sachs Corporate Club, you'll bring an operational background in the leisure or hospitality industry. You're a National Pool Lifeguard Qualified Assessor with a track record in managing performance, improving potential and leading teams. Ideally, you hold a health and safety qualification.

Responsibilities

• Being the lead duty manager of the corporate fitness centre completing a minimum of three duty manager shifts per week.
• Ensuring all on-shift staff are working the correct shifts, completing audits, overseeing completion of daily maintenance and delivering high service standards.
• Adherence with all weekly, monthly, quarterly and annual reporting requirements.
• Supporting the Assistant Programme Director in all areas of operational development and achieving KPI's.
• Tracking, analysing, and reporting on operational metrics to identify trends and target continuous improvement.
• Vendor management with our key partners, including ordering gym kit and other consumables for the Fitness Centre.

Qualifications

• The ability to work flexibly, including early mornings/late evenings and up to eight Saturday shifts per annum.
• Be a team player, supporting others to be successful in their roles alongside your own achievements and be available for operational cover.
• A personal drive to continually improve the environment around you for the good of others.
• A strategic mind with problem solving capabilities and risk awareness skills.
• An accurate approach to work, especially when working at pace or under pressure, be numerate and analytical in thinking, be able to identify trends, what they represent, and instigate action based on the detail.
• A service orientated personality, one which demands the best levels of operational standards for the client and member base.

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.