Operations Manager / Logistics Manager - 3PL & Distribution

Operations Manager / Logistics Manager - 3PL & Distribution

Location: London / Bury St Edmunds (Hybrid)

Sector: Logistics & Customer Services

Job Type: Permanent

Contact: Holly Pattison

Contact Email:

Job ref: 364531

Expiry date: 29-Jun-2026

Pod Talent are excited to be partnering with a growing consumer brand on an Operations Manager - 3PL & Distribution opportunity.

This is a key role sitting between the business and their 3PL partner, responsible for driving performance across warehouse and distribution operations, improving efficiency, and ensuring best-in-class service delivery across retail and direct-to-consumer channels.

If you enjoy owning relationships, driving improvements, and making a real impact in a fast-paced environment - this could be a great next step.

Key Responsibilities for the position of Operations Manager - 3PL & Distribution:

• Own the day-to-day relationship with the 3PL partner, ensuring strong operational performance and service delivery
• Drive OTIF performance across retail, D2C and wholesale channels
• Manage carrier relationships (e.g. DPD, Evri, Yodel), monitoring performance and resolving issues
• Lead cost control initiatives across warehousing and distribution, including budgeting and forecasting
• Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs
• Support 3PL re-tendering and long-term network optimisation projects
• Oversee stock accuracy, cycle counts and annual stock takes
• Collaborate cross-functionally with internal teams and external partners to ensure smooth order fulfilment
• Support peak planning (Q4) and volume forecasting with the 3PL

Skills & Experience Needed for the position of Operations Manager - 3PL & Distribution:

• Experience working within logistics, warehousing, or 3PL environments
• Proven track record of managing 3PL providers and carrier performance
• Strong understanding of warehouse and distribution operations
• Experience managing budgets, costs, and driving efficiency improvements
• Data-driven mindset with strong analytical and problem-solving skills
• Ability to operate in a fast-paced environment and take ownership of operational performance
• Strong stakeholder management and communication skills

This is a great opportunity to join a business where you can take ownership of operations, drive improvements, and make a tangible impact across the supply chain.

To find out more or apply, please reach out to