Operations-Focused Client Success Manager

Bytes Software Services is looking for a Customer Success Manager who will own post-sale client outcomes and ensure high-quality technical support. The role involves managing client relationships and service performance reporting, leading monthly service reviews, and ensuring compliance with SLAs. Candidates should have a Bachelor's degree, ITIL qualification, and strong communication skills. The position is hybrid with 3 days in the office and offers an opportunity to improve service delivery.