Operations First Line manager

Position: First Line Manager

Location: Stoke On Trent - ST4 4EX

Contract Type: Permanent (Full-Time)

Shift pattern: Any 5 out of 7

Shift Times: 0600 - 1400 & 1400 - 2200

DHL, an award-winning leading supply chain business, is seeking a First Line Manager - Warehouse to coordinate our daily logistics requirements. The ideal candidate will have comprehensive knowledge of supply chain supervisory practices and a demonstrative understanding of warehouse procedures, including storing goods and dispatching orders.

What does the role entail?

• Managing performance of areas within the business
• Reviewing resourcing levels to meet business needs
• Monitoring KPIs and SLAs
• Following company policies and procedures
• Responsible for a team of up to 25

What do we need from you?

• Experience in a similar role
• People management skills
• Computer literacy
• Analytically minded
• Great communication skills

A recognised qualification in supply chain management or logistics will be highly regarded.

Why choose us?

Along with competitive pay rates, you will be entitled to an award-winning range of benefits, including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare, and gym)
• Affordable loans & an enhanced pension scheme
• 24/7 employee support service for you and your family, with access to free counselling and more:

Our approach to diversity & inclusion

We ensure our resourcing activities are fair, transparent, and consistent across the UK. Learn more about our global approach to diversity, equity, inclusion, and belonging:

Be an essential part of everyday life

DHL is the global leader in supply chain management, keeping the world moving. Our expert teams work across various industries, including retail, automotive, healthcare, and more, to deliver for our customers and enable them to serve their clients effectively.