Operations Director

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it's possible, strengthen others, and be true, we'd love you to consider joining our team.

The ideal candidate

We are looking for a values driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands on delivery. Above all, you will share Action Together's commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together's systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day to day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high quality management information that supports strategic decision making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

If you have any questions please contact a member of the HR team on

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Support for applicants

We understand that not all applicants have access to the same support or opportunities for interview preparation, so we have included a range of support available on our Work with us page.

To apply for this role

Key information

• Employer: Action Together CIO
• Locations: Hybrid, Remote, Greater Manchester, Oldham, Rochdale, Tameside
• Role Type: Permanent
• Salary: NJC: Scale points PO7 - PO8
• Working Hours: Full-Time

To apply for this role:

To apply for this role please visit the 'Work with Us' area on the Action Together website, where you can download the recruitment pack and application form. Please submit your completed application form to by the advertised deadline and with the subject "confidential, job application".

Postal applications can also be considered and these should be sent to:

HR Team
Action Together
80 Union Street
Oldham
OL1 1DJ

More about this role

• Closing Date: Wednesday 25th March 2026 at 12:00pm
• Closing Time: 9.00am
• Anticipated Interviews Week Commencing: Monday, March 30, 2026 - 12:00
• Anticipated Interview Date: Wednesday, April 1, 2026 - 13:00
• Contact Name: HR Team
• Contact Information:
• Employee Benefits: Flexible working opportunities Membership of SimplyHealth which pays a contribution towards the costs of visiting the dentist, opticians, and physiotherapy as well as access to counselling servicesOngoing professional development Cycle and tech loan schemes26 days holiday per year (increasing with length of service up to 31 days per year) plus bank holidaysEmployer supported volunteeringPension scheme - with 6% employer contribution
• Flexible Working Options: Flexitime, Compressed hours, Remote Working, Part time
• Working Pattern Details: Monday to Friday with some evening and weekend work as required
• Would You Consider A Job Share For The Role?: Yes