Operations Coordinator

Operations Coordinator

Reporting to: UK Country Manager

Working Pattern: Minimum 3 days per week in office (hybrid working)

Role Overview

A growing international automotive business is seeking an Operations Coordinator to support the development of its UK and European operations.

This role will focus on coordinating operational processes, supporting dealer onboarding, and ensuring smooth internal and external communication across multiple regions.

Key Responsibilities

Operations

• Coordinate day-to-day operational activities
• Ensure smooth communication between internal teams and international offices
• Support ongoing delivery of services to customers

Dealer & Internal Support

• Handle incoming queries from dealers and staff
• Support onboarding of new accounts
• Assist the sales team with operational processes

Documentation & Logistics

• Manage import/export documentation
• Track shipments and ensure accurate records
• Monitor progress and resolve issues

Systems & Process Improvement

• Maintain CRM systems and customer records
• Track outstanding actions and ensure completion
• Support development of scalable processes

Skills & Experience

• Experience in operations, logistics, or administration
• Strong attention to detail
• Highly organised and proactive
• Comfortable using CRM systems and Excel
• Able to work in a fast-paced, evolving environment

Career Progression

• Opportunity to develop into a senior operations leadership role

Working Pattern

• Hybrid working
• Office-based majority of the week
• Flexible approach for personal commitments

Success Measures

• Smooth onboarding of new customers
• Accuracy of operational processes
• High levels of customer satisfaction
• Strong internal coordination

Why Join?

• Opportunity to join at an early stage of UK growth
• Work within an international business environment
• Strong progression and development opportunities
• Collaborative and supportive culture