Operations & Infrastructure Manager (maternity cover)

Sector(s)

Arts & Culture, Charity Support, Diversity & Inclusion, Education

The Bishopsgate Institute is looking for an Operations & Infrastructure Manager on a fixed term maternity cover - expected to be up to 31 May 2027. If the substantive post holder gives us notice to return to work earlier, we will provide no less than 8 weeks' notice of the termination of this contract.

The Operations Manager is due to go on maternity leave from the end of May 2026, and we are recruiting a maternity cover Operations & Infrastructure Manager to cover their work while overseeing a move towards outsourced facilities management for Bishopsgate Institute.

Experience in a very similar role will be essential, and we need the maternity cover person to be ready to step in from day 1 as we are a very small team in a very busy organisation.

The word "maturity" is often misused to mean "old", but we see it as the ability to consistently exhibit emotional intelligence, accountability, and strategic thinking rather than just technical skill. It involves managing stress effectively, adapting to challenges with resilience, fostering positive, collaborative relationships, and maintaining high ethical standards for both personal and organisational success.

The Operations & Infrastructure Manager is the overall lead on operations, infrastructure, business compliance, venue / office management, visitor experience including box office, safety and security, access and inclusion, and technical production for events.

Day-to-day delegated responsibility falls to the Deputy Operations Manager and the Infrastructure & Facilities Manager, both of whom report directly to the Operations Manager. The Operations Manager collaborates closely with the Venue Hire & Event Planning Manager, and with the Special Collections & Archives Manager.