Operations & Auction Administrator

The Role

You will work to support our UK sales teams and coordinate auction operations.

Our UK office is based in central London, and the role requires hybrid working between the office and home.

No property or auction experience is required, as training on our systems will be provided as part of your onboarding to the role.

Responsibilities

• Use of Microsoft Dynamics 365 CRM System to add property and client information
• Answering customers' calls and email enquiries
• Advertising of property viewings via our viewing platform
• Issuing and sending of Agency Agreements to vendors
• Performing Anti-Money Laundering checks
• Approving Bidder Registrations
• Ordering Sale Boards & EPCs
• Working alongside our Group teams based in Dublin when required
• Ad hoc administrative duties and office support

Key Skills

• Clear, polite, and professional written and verbal communication
• Strong organisation skills with the ability to manage a busy workload
• Ability to work well as part of the team & work independently
• Comfortable taking calls from customers and answering their questions
• Ability to work with all levels of the business as well as clients and solicitors

Required Experience

• Minimum of 2 years in an administrative or operations role
• Experience of answering calls from customers
• Proficiency in Outlook, Excel, and Word

Desirable

• Microsoft Dynamics 365 experience
• Experience working in the property industry