Operations Administrator

Sales & Hire Administrator (Temporary 3-Month Contract)

Location: Aldridge
Contract: Temporary, 3 Months
Salary: Competitive, dependent on experience
Hours: Full Time

We are looking for a proactive and organised Sales & Hire Administrator to join the team on a 3-month temporary contract. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.

Working closely with customers, suppliers, transport providers, and internal departments, you will play a key role in supporting the day-to-day operations of the Sales and Hire function.

Key Responsibilities

• Managing customer enquiries and resolving issues in a professional and timely manner.
• Producing sales and hire invoices and arranging transport and customer payments.
• Coordinating the packing and dispatch of padlocks and accessories.
• Liaising with customers and suppliers regarding transport issues, missing accessories, damages, leaks, and other operational matters.
• Working closely with depot teams to ensure efficient sales and container release processes.
• Investigating and resolving invoice queries alongside the Purchase Ledger team.
• Supporting month-end and year-end administration activities.
• Accurately recording container stock movements and allocating them to relevant invoices.
• Maintaining sales analysis reports and stock spreadsheets.
• Identifying opportunities to improve processes and administrative efficiency.
• Building and maintaining strong relationships with customers and suppliers.

About You

To be successful in this role, you will have:

• Previous administrative experience within a busy office environment.
• Strong Microsoft Office skills, particularly Excel.
• Excellent attention to detail and accurate data entry skills.
• Confidence communicating with customers and suppliers over the phone and via email.
• Strong organisational and problem-solving abilities.
• The ability to manage multiple tasks and prioritise workloads effectively.
• A proactive approach with a continuous improvement mindset.
• Excellent communication and relationship-building skills.

Desirable Experience

• Experience within a transport, logistics, plant hire, construction, or hire environment would be highly advantageous.
• Previous experience working within a sales administration or hire administration role.

What You'll Receive

• Opportunity to join a well-established and respected business.
• Varied and fast-paced role with supportive colleagues.
• Immediate start available.
• Valuable experience within a specialist industry.

If you're a motivated administrator with excellent customer service skills and are available for a temporary assignment, we'd love to hear from you.

Apply today to be considered.