Operational Support Officer - Nights

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HMP & YOI Doncaster, Marsh Gate, Doncaster DN5 8UX
£26,510 per annum
Permanent, full time, night-duty, 40hrs pw, working on a 7 on/7 off rota basis

We're recruiting Operational Support Officers (OSOs) for night shifts as part of our team at HMP and YOI Doncaster.

These roles are critical to the safe, secure and effective running of the establishment and provide essential operational support to frontline prison staff.

The role:

As an Operational Support Officer, you will play a key role in maintaining the day-to-day operation of the prison. While this is not a Prison Officer role, it is operationally focused and based within a secure environment. Depending on the position, duties may include:

• Managing entry and exit points to the prison, including gate operations
• Controlling access for staff, visitors, contractors and vehicles
• Supporting internal prison operations and movement control
• Monitoring security systems and communications
• Carrying out searches and security checks in line with procedures
• Supporting night-time operations where required
• Conducting welfare checks on prisoners and monitoring prisoners during the night
• Completing accurate records and reports
• Working closely with Prison Officers and other operational teams

You will be expected to follow strict security protocols at all times and contribute to a safe and professional working environment.

Please note: some roles may require flexibility to attend mandatory training, including on non-rostered days.

What we're looking for

We're looking for reliable, professional people who can remain calm under pressure and follow procedures accurately. You don't need previous prison experience, but you should be able to demonstrate:

• A responsible and professional approach
• The ability to work as part of a team
• Confidence working in a secure, regulated environment
• Good attention to detail and record-keeping
• Flexibility is essential to work shifts, including nights and weekends where required

Additional Information

This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria:

• Have at least two years remaining on your current visa to ensure sufficient time in the role
• Have lived in the UK for at least one year

This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You'll be required to provide 5 years of employment and education history as part of these checks. You will be required to obtain Ministry of Justice Enhanced Level 2 Clearance & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history).

• An opportunity to contribute to public safety and prison operations
• Multiple roles available - find a shift pattern that works for you
• Stable, secure employment within a regulated environment
• Clear procedures, training and support

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme:

Applicants with disabilities and veterans who meet the minimum job criteria are guaranteed an interview. Simply opt into the relevant scheme on the application form.