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Operational Senior Manager, Customer Services (Multi-Site)
Posted 3 hours 35 minutes ago by Bupa
Permanent
Full Time
Call Centre / Customer Service Jobs
Middlesex, Staines, United Kingdom, TW181
Job Description
Bupa is seeking an experienced Operational Senior Manager Customer Services to lead a large multi-site team in a hybrid working model. You will drive customer experiences, set operational plans, and collaborate with key stakeholders to deliver strategic outcomes.
The role focuses on developing leaders, improving service performance, and ensuring governance and compliance across the operation. Excellent communication and change leadership are essential.
