Operational Resilience, Risk & Securities Manager

Your new company

This well-established organisation operates within the financial services and insurance sector, supporting customers across multiple UK sites. With continued growth and a strong commitment to resilience, regulatory compliance, and operational excellence, the business is investing in its risk and security capabilities to strengthen its overall resilience posture. You will be joining a forward-thinking, supportive environment with a flexible working policy designed to promote balance and productivity.

Your new role

As the Operational Resilience & Physical Security Manager, you will take full ownership of the company's resilience, business continuity, incident management, and physical security frameworks. This is a strategic and hands-on position where you will:

• Lead the development and maintenance of all Operational Resilience, Business Continuity, Incident/Crisis Management, and Physical Security plans and documentation.
• Coordinate governance processes, obtaining stakeholder approvals and ensuring compliance through the Audit, Risk & Compliance Committee.
• Act as the primary representative during internal audits, external audits, and client assurance reviews covering resilience, physical security, and CSR.
• Maintain a structured Governance Calendar, ensuring assessments, reporting cycles, and regulatory deadlines are met.
• Oversee physical security across multiple sites, conducting inspections, reviewing CCTV/access logs, and mitigating risks.
• Partner with IT to run Disaster Recovery and Technical Recovery exercises, ensuring alignment between technical and business recovery objectives.
• Deliver staff awareness, training, and induction support for resilience and security topics.

This role offers genuine autonomy, cross-functional influence, and the opportunity to shape the organisation's resilience and security maturity across all sites.

What you'll need to succeedYou will be an experienced resilience professional with:

• A strong background in Business Continuity Management and Operational Resilience.
• Experience managing multi-site physical security environments.
• Experience supporting or leading audits, client assurance, and governance processes.
• Strong communication skills with confidence engaging senior stakeholders.
• Excellent technical writing, risk assessment, and documentation ability.

Experience within insurance or a highly regulated environments is advantageous.

What you'll get in return

• Hybrid working, 2 days in the office
• Flexible working options available
• Private healthcare
• Pension
• 21 days holiday

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk