OOH Contact Agent (Property), 16 week Contract

OOH Contact Centre Agent - 16-Week Temporary Contract, Manchester £12.70 per hour - 7 positions available

We're recruiting 7 Out-of-Hours Contact Centre Agents for a 16-week temporary contract covering evening, weekend and overnight shifts. You'll be the first point of contact for customers outside normal working hours - handling calls, resolving queries and logging information accurately.

What we're looking for

• Previous contact centre or customer service experience
• Confident phone manner and clear written communication
• Calm under pressure and able to work unsupervised
• Reliable attendance across weekend and evening shifts
• Experience in property management/maintenance is desirable but not essential

What's on offer

• 16-week temporary assignment with a set, predictable rota
• Hours from 14.5 to 22.5 per week depending on the pattern you take
• Opportunity to earn overtime on bank holidays

The shifts

Shift pattern Days Times Weekly hours

• Winter PA 2 Tue, Thu, Sat 5pm-11pm, 5pm-11pm, 4pm-11pm 17.5
• Winter PA 6 Wed, Sat, Sun 5pm-10pm, 8am-4pm, 8am-4pm 20
• Winter PA 7 Sat, Sun 10am-8pm, 8am-4pm 17
• Winter PA 9 Mon, Sat 5pm-10pm, 11am-9pm 14.5
• Winter PA 10 Mon, Tue, Fri, Sun 5pm-10pm, 5pm-10pm, 5pm-10pm, 8am-4pm 22.5
• Winter Co-Ord Sat, Sun 12pm-8pm, 12pm-8pm 15

Please note only suitable candidates will be contacted.