Online Manager

Job Title: Online Manager

Location: Kingshill

Employment Type: Full time

Contract Type: Permanent

Shift Pattern: Work Shift: Days

Hours per Week: 45

Salary: Competitive salary plus benefits

Category: Store Management

Closing Date: 21 July 2026

At Asda, we want you to find your everything as an Online Manager. You'll play a vital role in the day-to-day running of our Online operation in store by keeping our team engaged, ensuring vans are on the road and customers are happy.

You will be responsible for the online shrink agenda with structured processes and data driven decisions, and for validating picker and driver resource for the store through effective rota planning to ensure the team drives picking accuracy and consistency in the online operation.

• Drive strategy into action: Planning and executing all trading activity on the shop floor, delivering great availability standards, key metrics and KRAs through routine processes.
• Lead with impact: Engaging and coaching your team to improve routines and processes, creating a culture of selling with personality, driving pick accuracy and serving customers with heart and pride.
• Results-focused: Drive best value across our online operation, CSI and respond to customer feedback to create and execute effective action plans from audits.
• Talent Development: Listen with empathy, drive resilience, encourage ownership and support the development of the team, creating an environment where people feel valued and motivated to step up.

• Experience as Team Leader, Supervisor or Manager in a complex Online retail environment.
• Operational knowledge of the online retail environment.
• Knowledge of improving availability, picking rate, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Strong organisational skills and excellent customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Are you ready to take the next step and be the guiding force behind one of our Superstores/centres? Apply today and find your everything at Asda.

Everything you'll love

Alongside a competitive salary, you'll get many other benefits:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover)
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and more
• Company pension
• Wellbeing: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues feel included and valued
• Parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave and neonatal care leave
• Colleague recognition programme
• Special offers across services and activities, including airport parking, theme parks and cinemas