Online Diagnostic Technician

Location Kirkby in Ashfield, England Sector Automotive Salary £38,000.00 to £45,000.00 per annum

OnlineVehicle Diagnostic Technician Location:Nottingham (office based) Salary: Negotiable depending on experience(between £38,000- £45,000) Working hours: Monday to Friday, 8:15 am - 5:15 pm (42.5 hours) NO WEEKENDS

Are you a technician who is looking to come off the toolswhere you can transfer your skills across to a family owned business who look after their staffand based in the Nottingham area? This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe. On a day to day you would be required to carry out in depth diagnosis, module programming, key programming and be aware of the latest procedures as well as being passionate about the future technologyand the motortrade.

• 30 Days Holiday including Bank Holidays (increasing with length of service)
• Competitive salary based on experience with excellent employment conditions.
• Opportunities for professional development and certifications
• Supportive and innovative work environment
• Modern office vibes (Canteen, pool table, darts, table tennis etc)

• Diagnose and troubleshoot vehicle issues using the companiesdiagnostic tools through our remote diagnostic portal.
• Provide technical support and repair advice to customers and their technicians via chat, mail, or phone.
• Interpret diagnostic codes and data, and recommend corrective actions to ensure a fix on the first contact.
• Maintain equipment and software updates, and continuously learn new techniques and tools.
• Work collaboratively with team members, sharing insights and best practices.
• Maintain accurate records of diagnostic procedures and outcomes.
• Ensure high levels of customer satisfaction through excellent service quality.

• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• Diagnostic Technicians / Master technicians from various brands would be highly advantageous
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills, attention to detail, and excellent communication skills.
• Ability to work independently and as a real team player with a solution-oriented approach.