Onboarding Account Executive

Onboarding Account Executive

We are looking for an Onboarding Account Executive in our FlexiPay Sales Team.

This is an exciting opportunity to join our FlexiPay Sales team and play a part in scaling Funding Circle's newest product! This is a fantastic starting point for a challenging and rewarding career in B2B sales.

Salary: £30,000 + £5,400 OTE

Who are we?

We're Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow.

With more than a decade of expertise, we've built a game-changing platform with cutting-edge data and technology that's reshaping SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! SMEs across the UK can get a decision in minutes, accessing competitive funding quickly.

We know that good business is about good people. We pride ourselves on providing meaningful, human support along with fast, hassle-free processes to deliver an unbeatable customer experience.

The role

As an Onboarding Account Executive in FlexiPay, you embody one of our key selling points: personal support for our customers.

Every day, you will speak to a diverse range of SME business owners to understand their business, learn about their goals, and explain how Funding Circle can help achieve them.

You will be:

1. Responsible for supporting customers after they sign up, educating them on FlexiPay, driving activation, and encouraging repeat usage of the product.
2. Collecting valuable customer insights through interactions that will feed into the ongoing development of the FlexiPay product.
3. Establishing instant rapport with customers via telephone and email to cultivate successful relationships.
4. Framing the benefits of the FlexiPay proposition against alternative funding options to ensure customers prioritize FlexiPay.
5. Responsible for your own monthly targets and continuously developing your approach to meet them.
6. Proactively solving problems, identifying, and mitigating risks, issues, or control weaknesses in your daily activities.

What we're looking for

Experience working in a telesales or phone-based environment.

Motivated by positive customer outcomes, success in meeting numbers, and driven to achieve monthly targets.

Ability to connect easily with people and demonstrate natural interpersonal skills, including teamwork.

Good organizational skills and the ability to manage your workload autonomously.

Quick learner and invested in your own development.

We are committed to building diverse teams, so please apply even if your experience doesn't align perfectly with the requirements.

Want to learn more?

We have a huge impact on the businesses that borrow through our platform, the communities they serve, and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here:

To see what our customers think, visit our Trustpilot page:

And we're still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together, and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We believe that diversity makes us better.

As a flexible-first employer, we offer hybrid working at Funding Circle, with teams expected to be in our London office three times a week, enjoying our refurbished workspace, barista coffee, and subsidized lunches via JustEat.

We support employees in building their careers and well-being through our pillars: Health, Wealth, Development, and Lifestyle. Highlights include:

• Flexibility: Benefit allowance tailored to your needs.
• Health: Private Medical Insurance, Dental, Health Cash Plan, and more.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, and discounts.
• Development: Annual Learning & Development allowance and access to internal platforms.
• Lifestyle: Electric Car Scheme, Cycle to Work, Season Ticket Loans, etc.

We also have award-winning parental leave policies supporting parents through enhanced maternity, partner, and adoption leave, plus additional leave for parental bereavement and fertility treatments.

Ready to make a difference? We'd love to hear from you.