OMS Consultant

OMS Technical Consultant, 6 months, London/Hybrid, £660/day (Inside IR35)

My client, a leading digital consultancy are currently looking to hire an OMS Technical Consultant for a very prestigious end client of theirs within the retail industry.

Skills/Experience:

1. Experience working with Fluent Commerce or similar OMS platforms used to manage order life cycle, fulfilment workflows and orchestration.

2. Understanding of order life cycle concepts including order capture, allocation, sourcing, fulfilment, cancellation, amendment, collection, dispatch, delivery and returns.

3. Experience working with workflow-driven platforms where business rules and state transitions trigger actions, events or downstream notifications.

4. Ability to understand and support order workflows that notify other systems via webhooks/events when an order reaches a particular state.

5. Experience integrating OMS platforms with E-commerce, payment, warehouse, store, carrier, customer notification and order history systems.

6. Understanding of fulfilment routes such as Click & Collect, Store to Home, Supplier Direct, Fulfilment Centre to Home or similar retail fulfilment models.

7. Ability to analyse order state, fulfilment state, event history and workflow execution to troubleshoot operational issues.

8. Experience working with APIs, webhooks, events or integration layers used to exchange order and fulfilment data with downstream systems.