Omni-Channel Customer Care Specialist

Stagecoach Group in Perth is hiring a Customer Engagement Assistant to enhance customer experiences across calls, web chat, email, SMS, and social media. This full-time role requires excellent communication skills and a customer-focused attitude, where no two days are the same.

The candidate will resolve complaints, analyze customer interactions, and work closely with operational teams to improve services. With a rotating shift pattern, this position supports an inclusive culture and offers valuable career development opportunities.