Ombuds Office Specialist (m/f/d)

IT:U is Austria's first public interdisciplinary university dedicated to digital transformation for the benefit of our society, economy, and environment. In building its institutional structures, IT:U places great importance on fostering an inclusive, fair, and supportive academic environment. By joining the Ombudsperson's Office, you will contribute to promoting a culture of trust, respectful communication, and equal opportunity - supporting students with neutrality, empathy, and professionalism throughout their academic journey.

• Completed university degree, ideally in psychology, law, social sciences or education
• Proven knowledge or experience in mediation, facilitation, or conflict management (e.g., through additional training)
• Ability to explain complex issues clearly and to offer empathetic, solution-oriented advice.
• A structured approach to work, sound handling of confidential data, and proficiency in common office applications
• A high level of responsibility and the ability to balance the interests of all parties fairly
• Enjoy working with diverse groups of people, exhibiting a confident and reliable demeanor.
• Excellent command of both spoken and written English and German; additional foreign language skills are an advantage

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