Office Operations Manager

VANRATH are delighted to be assisting a leading Global Law firm in Belfast City Centre with the recruitment of a Senior Office Manager.

The role will be performed within Monday - Friday - Based in Belfast City Centre. - Hybrid working.

Permanent position - This firm has a fantastic reputation in Northern Ireland and has a great retention rate. Overall top firm to work in.

Salary

£50,000 - £62,000 - highly competitive rate of pay (Negotiable) + Great benefits & Flexibility

Primary Objectives

• Oversee the full scope of office operations, including reception, meeting spaces, video conferencing, hospitality, events, facilities, supplier oversight, and office relocations.
• Lead Legal Support Services to deliver consistent, high-quality administrative support.
• Develop, manage, and monitor operational budgets and expenditure.
• Ensure smooth day-to-day operations while maintaining high service standards.
• Contribute to regional and global initiatives, acting as a key advisor to senior stakeholders.

Key Relationships

• Digital Legal Delivery Partners (UK, US, and EMEA)
• Practice Management and Belfast senior leadership teams
• UK Senior Office Services Manager, Senior Premises Manager, and Senior Building Operations Manager (London)
• Global Office Operations leadership team
• External contractors, suppliers, and building management providers

Responsibilities Leadership & Management

• Provide leadership across Office Operations and Legal Support teams, promoting a high-performance environment.
• Oversee recruitment, performance management, development, and employee wellbeing.
• Partner with senior stakeholders to drive operational improvements and strategic initiatives.
• Represent the Belfast office in local, regional, and global projects.

Legal Support

• Recruit, develop, and manage Practice Executives and Assistants.
• Allocate resources efficiently and maintain service quality standards.
• Build and sustain strong relationships with Partners and senior stakeholders.

Office Operations & Events

• Manage client services, meeting facilities, video conferencing, hospitality, and event delivery.
• Oversee supplier contracts, facilities management, space planning, and office moves.
• Lead the planning and execution of office-wide events, ensuring alignment with strategic goals and value delivery.

Premises & Risk Management

• Support lease management and property-related initiatives.
• Oversee security, maintenance, and workplace improvement projects.
• Ensure compliance with health & safety standards, business continuity plans, and internal policies.

Key Performance Indicators

• Recognised as a trusted advisor by senior leadership.
• High-performing, engaged teams delivering excellent service outcomes.
• Effective budget control and resource utilisation.
• Strong communication, collaboration, and problem-solving capabilities.
• Compliance with policies and successful adoption of new ways of working.

Skills & Experience Essential

• Demonstrated experience as an Office Manager within a fast-paced professional services environment.
• Proven leadership capability with experience managing and developing teams.
• Strong communication and stakeholder management skills.
• Experience overseeing service contracts and operational budgets.
• Solid commercial awareness and operational knowledge.

Desirable

• Experience managing Personal Assistant (PA) teams.
• Project management capability and a proactive, innovative approach.
• Strong analytical thinking, decision-making, and adaptability.
• Interest in technology, including AI and process optimisation.

Benefits Core Benefits

• Health screening (Bupa)
• Income protection (50% of salary)
• Life assurance (4x salary)
• Private medical insurance (Bupa - individual, couple, family, or partner cover)

Optional Benefits

• Flexible benefits tailored to individual preferences
• Opportunities for tax and National Insurance efficiencies
• Access to retail discounts and lifestyle perks