Office Manager - Part Time

Contract

Permanent, Part Time (12 hours per week, Monday and Tuesday 6 hours per day (9.30am-15.30pm .

Working Pattern

Days

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel; we have been supporting older people for over 120 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

The Lawn is a beautiful Georgian period home in the rural village of Holybourne, Hampshire. From housekeeping to the care and management teams, all our staff are trained to the highest standard. We create a personalised care plan for each of our residents, ensuring that our enthusiastic, compassionate staff are able to meet everyone's personal needs.

Responsibilities

• Act as the first friendly face for residents and staff, working closely with the Care Home Manager to deliver safe, high quality care.
• Provide a confidential, accurate and efficient administrative service, ensuring income and expenditure processes are recorded correctly.
• Manage staffing information and working hours, ensuring compliance with standards.
• Participate in recruitment and support the planning of staff inductions, training and ongoing development in cooperation with central support teams.
• Handle a wide range of enquiries in a timely and confidential manner, building positive relationships with all working partnerships.

Qualifications

• Experience organising and providing efficient general administrative support.
• Excellent communication and interpersonal skills, with the ability to create and maintain positive relationships.
• Good knowledge of Microsoft Office 365 (Outlook, Word, Excel); experience implementing new IT systems and training staff.
• Working in a residential/nursing home for older people or within a charity would be beneficial.

This isn't just a job; it's about making a difference to older people's lives every day.

Rewards and Recognition

• Learning, development, and career progression.
• Wellbeing support through various initiatives including an employee assistance programme offering up to 10 counselling, 4 life, 4 leadership, 3 financial coaching sessions per person, per issue, per year.
• Retail discount schemes to make your salary go further.
• Monthly prize draw, with 3 prizes to be won.
• Access to loans at affordable rates, saving directly from salary and advance pay already earned.
• Health cash plans for you and your family.
• Cycle to work scheme.
• Long service awards, that increase with length of service.
• Refer a friend to work for us and receive a £200 bonus.
• Group Pension Plan, with a 6% contribution from us.
• Free parking at our homes and day clubs.
• Evening, weekend, and bank holiday enhancements to pay, as well as overtime premiums for care staff.
• Uniforms are provided.
• Paid breaks in our care homes and day care services for care staff.
• Free DBS checks.

Safeguarding

Keeping everyone safe is one of the charity's core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal Record Checks

As this role involves dealing with vulnerable adults, successful applicants will undertake an enhanced DBS check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us; this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. A charity where everyone is equal but definitely not the same!

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right to work in the UK.

Don't delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Please refer to the job description upon submitting your application.