Office-Based Customer Services Manager (Maternity Cover)

Cohesion Retail Group Ltd in the United Kingdom is seeking a Customer Services Manager to lead the team while the current manager is on maternity leave. This fixed-term contract runs through February 2028 and is based at our head office near Newcastle-under-Lyme.

You will manage rotas, coaching, resolve complaints, and coordinate orders while liaising with other departments to maintain high service levels. The role is office-based, 40 hours per week, with a competitive hourly rate and benefits.