Office Admin/Service Co-ordinator

Office Administrator / Service Coordinator - training provided

Location: Office-Based
Hours: Full Time, Permanent
Working Hours: 8:00am to 4:30pm, Monday to Friday (40 hours per week)
Salary -Starting salary will be based on National Minimum Wage, and will be reviewed after 3 months based on performance and development within the role.

Our client is a rapidly growing company looking for a reliable and organised Office Administrator / Service Coordinator to join their team

This is not a typical administration role. Due to the reactive nature of their industry, every day is different and can be fast-paced, making this an ideal opportunity for someone who enjoys variety, problem-solving, and working under pressure.

Key Responsibilities

• Taking and logging customer breakdown calls
• Planning and scheduling engineers' work
• Ordering parts required for service and repair jobs
• Costing completed jobs for invoicing
• Preparing quotations using a pricing schedule
• Providing general administrative and customer service support
• Maintaining accurate records and updating internal systems

About You

The successful candidate will:

• Be organised and able to prioritise workloads effectively
• Have excellent communication and customer service skills
• Be confident using computers and office-based systems
• Work well in a busy, reactive environment
• Be a team player with a positive attitude
• Be willing to learn and develop within the role

Previous experience in a service, scheduling, or administration environment would be beneficial but is not essential.

Training & Support

Full training will be provided to ensure you have all the skills and knowledge required to carry out the role successfully.

On-Call Weekend Rota

Following successful completion of training, you will be required to participate in a weekend on-call rota. This involves working from home, receiving breakdown calls and allocating work to engineers as required. (additional pay)