Office Administrator/Customer Service

Job Title: Office Administrator/Customer Services

Location: Woolston, Warrington (WA1)

Salary: £13.89 per hour

Hours: Monday- Friday 07:30- 17:00

Contract: Temporary- permanent

Our client is the UK's leading commercial wholesaler of refrigeration, air conditioning, and climate control equipment. They are seeking a professional Office Administrator/Customer Service Advisor to join their team.

Working within a small team, you will be responsible for answering calls from customers and dealing with customer orders including quotes, queries, and other general office duties.

As an Office Administrator/Customer Service your duties will be: -

• Answer incoming telephone calls.
  
  
• Dealing with customer queries.
  
  
• Updating customer information and details.
  
  
• Manage incoming and outgoing post.
  
  
• Assist with data entry and maintaining company records.
  
  
• Ensure confidential information is handled securely and in accordance with company procedures.
  
  
• Support colleagues with general administrative tasks to ensure the smooth running of the office.
  
  
• Maintain a tidy and organised office environment.
  
  
• Assist with document archiving and record retention procedures.
  
  

The successful Office Administrator/Customer Service will have the following skills: -

• Experience working within a similar role previously.
  
  
• Good communication skills both written and verbal.
  
  
• Friendly telephone manner.
  
  
• Assisting with other workloads as and when required.
  
  
• Ability to work well as part of a small team as well as individually.
  
  
• Computer literate.