Ocean Freight - Ocean Freight Coordinator

Location: Manchester
Contract: Full Time

About Us

EV Cargo has grown to become a predominant global supply chain partner to many of the world's leading brands. We enable customer success through market-leading air, ocean, surface freight, logistics, supply chain, and technology solutions. Our growth continues to accelerate worldwide.

The Role

As an Ocean/Air Freight Operator, you will be responsible for coordinating and managing international shipments across both ocean and air freight. You will play a key role in ensuring the smooth movement of goods, delivering excellent customer service, and maintaining compliance with all relevant regulations.

Key Responsibilities

• Coordinate and manage ocean freight shipments (imports and exports), ensuring timely and efficient collection and delivery
• Liaise with customers, suppliers, and carriers to arrange shipping schedules, negotiate rates, and manage documentation
• Provide exceptional customer service by responding to queries, resolving issues, and building strong client relationships
• Prepare and process shipping and customs documentation accurately
• Ensure compliance with international shipping regulations, customs requirements, and internal trade compliance policies
• Track and monitor shipments, providing regular updates to customers and stakeholders
• Adapt to changing priorities and manage unforeseen challenges effectively
• Manage multiple shipments simultaneously, ensuring accuracy and adherence to deadlines

What We're Looking For

• Proven experience within ocean freight operations, including imports and exports
• Strong knowledge of customs procedures, international shipping regulations, and documentation
• Ability to build effective working relationships with customers, suppliers, and colleagues
• Strong communication skills with a professional and customer-focused approach
• Proactive, organised, and results-driven mindset
• Ability to work independently and manage competing priorities
• Level 2 qualification in English and Maths (or equivalent)
• Experience using CargoWise and/or ASM Sequoia systems

What We Offer

At EV Cargo, we are committed to supporting your development and helping you grow your career. In return, we offer:

• Competitive salary (dependent on experience)
• Competitive annual leave entitlement
• Reward Gateway - access to discounts and cashback across 900+ retailers
• Wellbeing Centre - tools and support to help you live a healthier, happier life
• Employee Recognition SchemeExcellent pension scheme and life assurance
• Health Care Cash Plan

Diversity & Inclusion

Equality, diversity, and inclusion are at the heart of everything we do. We are committed to creating a diverse and inclusive environment where everyone feels valued and empowered to succeed. We welcome applications from all backgrounds and ensure equal opportunities for all employees, regardless of origin, gender, age, disability, sexual orientation, gender identity, or belief.

Additional Information

• You must have the legal right to live and work in the UK
• EV Cargo reserves the right to close this vacancy early due to high application volumes
• Due to the number of applications received, we are unable to provide individual feedback to unsuccessful candidates