Night Replenishment, Supermarket Assistant

Overview

As a Supermarket Assistant, you will help ensure a memorable customer experience by delivering partner-led service and a passion for food. Your effort will shape customers' impressions of the Waitrose brand and help build trust and loyalty.

Night premium applies to any time worked between 22:00 and 06:00 at a rate of £3.75 per hour, including for existing Partners enrolled onto Enhanced Hours Premium arrangements. Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place at the right time for customers.
• Fulfilling online customer orders ready for our drivers to deliver.
• Reducing wastage by following product due diligence and applying markdowns to items nearing their sell-by dates.
• Supporting the wider shop team as needed, including checkout support, managing Click & Collect orders, and fulfilling on-demand customer orders.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Communication skills to work effectively as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Role Details

• Pay: £13.00 per hour (£13.25 after 90 days).
• Contract Type: Permanent
• Hours of Work: 37 hours per week, including Sunday, Monday, Tuesday and Wednesday, between 21:00 and 07:00.
• Job Level: Partnership Level 10
• Location: Keynsham (Waitrose & Partners), Broadmead Lane, Keynsham, Somerset, BS31 1ST
• Closing Date: July 16, 2026

About the Partnership

We're the largest employee-owned business in the UK, home of John Lewis and Waitrose. We are Partners, driven by a purpose to build a happier world, focused on brilliant retail and serving food-lovers with care and respect. We encourage ownership, collaboration, and a diverse, inclusive environment where everyone can thrive.

Additional notes

Some roles may require pre-employment vetting (which may include DBS checks). If required, you'll be informed and provided with information about vetting during the recruitment process. DBS checks will be carried out by a third-party body, and financial probity checks may be required for some roles. We encourage applicants to apply promptly as vacancies can close early if there are many applicants. Flexible working arrangements, where possible, may include flexible or compressed hours, job sharing, or shorter hour contracts; discuss this with the hiring manager during the interview.