Night Porter

Role

Night Porter

Rate, Hours, Location

Rate of pay / Hours: £13.01 per hour plus TRONC (service charge)

Contract Type: 4 on / 4 off shift pattern

Location: Manchester Piccadilly

Responsibilities

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keeps everything running like clockwork. Your role involves taking responsibility for the Food & Beverage Department of the hotel during the night, welcoming guests, ensuring public areas are immaculate, cleaning public areas and preparing meeting and event spaces for the next day.

Assist guests with luggage, answer enquiries, carry out nightly health and safety audits. Be organised, an excellent communicator.

Qualifications

Experience working in a similar role is beneficial; experience of night shift work is essential.

Schedule and Flexibility

Open 7 days a week, 365 days a year. Need people to work a range of shifts and days. Offers great flexibility if required. Busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview.

Training and Development

Offer nationally recognised apprenticeships alongside detailed brand training, helping you be "The Difference" between good and great guest experiences.

Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

Benefits

Nationally recognised apprenticeships, brand training, and opportunities for progression.