Night Front Desk Lead - 5-Star Service, Rezlynx Expert

Night Hotel Receptionist - The Megaro Collection Kings Cross

The Megaro Collection encompasses 3 distinctive hotels ranging from our 61 bedroom 3 hotel The California, our 33 bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49 bedroom 5 property The Megaro. Each hotel offers a unique insight to life in one of London's rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience.

We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system).

The receptionist will be working on site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situations; communicating urgent issues to the line manager or manager on duty while always maintaining fast correspondence with guests, and assisting as promptly as possible.

The ideal candidate will be passionate, well presented with an eye for detail, and possess a great passion for 5 star service and the guest journey. The role reports directly to the Hotel Manager and requires superb organisation and communication skills.

It is essential to ensure the department is adequately briefed at all times, therefore communication is key.

The Night Receptionist will:

• Possess comprehensive knowledge of the company PMS system, Rezlynx
• Possess excellent presentation and interpersonal skills
• Skilled in checking arrivals lists, credit limit reporting and cash handling
• Knowledge of standard PC packages and computerized reservation systems
• Proficient in handling general clerical and administrative tasks
• Be flexible, will have great attention to detail
• Possess the ability to work independently
• Excellent command in English, both in oral and written
• Be extremely knowledgeable in regard to the company services, standards & products
• Commercially and financially astute
• Provide exceptional customer service and unforgettable experience

If you are looking for a vibrant yet high end operation, no need to look any further.

Apply today and begin a new adventure with us.