Night Control Room Operator - Heathrow

APCOA PARKING UK at Heathrow Airport is seeking a Nights Control Room Operative to join the on-site team on a full-time, 12-month contract. You will handle first-line customer queries, monitor operations, and work a 6-on-3-off pattern (5am-2pm and 2pm-11pm shifts) to maintain service levels.

Role focuses on resolving issues calmly and professionally, liaising with partner teams, and ensuring accurate incident reporting and handovers.