Night Concierge & Guest Services Specialist

A premier hotel chain in Cardiff is seeking a Night Porter to ensure exceptional service for guests throughout the night. In this role, you will support check-in, room service, and bar service while proactively solving problems and assisting various departments. Ideal candidates will have strong customer service skills, the ability to work independently, and a commitment to guest satisfaction. This position offers comprehensive benefits including discounted stays, flexible working hours, and wellness programs.