Night Concierge

Hurlingham Waterfront, Wandsworth Bridge Road, London, SW6 2TZ

Position: Night Concierge

Location: Hurlingham Waterfront, Wandsworth Bridge Road, SW6 2TZ

Working Hours: 4 days on, 4 days off 19:00 - 07:00

Salary: £31,000 per annum (depending on experience)

Contract: Permanent position

Benefits

• Join an award winning property management company known for delivering first class services.
• Fully funded training programmes to support career growth.
• Exclusive discounts on entertainment, travel, dining, shopping, health and fitness.
• Competitive salary and discretionary bonuses.
• 16 days holiday plus national public holidays.
• Optional overtime across portfolio via temporary team.
• A uniform supplied to maintain a polished appearance.
• Collaborative work environment with supportive team culture.
• Secure pension scheme.
• Access to Employee Assistance Programme for work and personal matters.

Development Overview

This role will be based at a luxurious residential development close to Earls Court station. The development consists of 292 residential apartments across two blocks. Facilities include swimming pool, jacuzzi, sauna, steam room, gym, cinema, a two floor residents lounge with four board rooms, gardens and communal seating areas.

Key Responsibilities

• Passionate about creating a positive and safe environment for residents, guests, and the team.
• Expert in customer service, using this expertise to lead, engage, and inspire others.
• Proactive in seeking opportunities to drive the performance of the development.
• Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
• Values and supports the team, building strong working relationships with residents, guests, and external contractors.
• Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

Candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required.