Network Configuration Specialist

Network Configuration Specialist

Posting Date: 14th January 2025

Function: Managed Services - Networks

Location: Birmingham, Hatfield, Sheffield or London

This highly technical Network Implementation Specialist role involves implementing the latest technology to meet customer needs. You will execute workstreams in delivering customer service for multiple accounts, proactively managing customer needs to ensure high satisfaction and exceeding expectations.

We configure, test, troubleshoot, and monitor customer networks to ensure resilience and availability.

1. Configuring, implementing, testing, and troubleshooting IT infrastructure
2. Translating customer requirements into configurations, diagrams, and instructions
3. Providing technical escalation within the team for complex issues
4. Leading knowledge-sharing opportunities
5. Working effectively with customers and other BT teams during production and delivery

1. A current or expired Cisco CCNP certification
2. Experience in delivering project work packages
3. Producing documentation for in-life support
4. Device configuration, testing, and troubleshooting experience
5. Willingness to undergo Government Security Clearance to SC level, requiring residence in the UK for at least 5 years

At BT, we connect, educate, and empower millions daily. We offer an attractive salary, competitive benefits, and a culture of collaboration and inclusivity.

Benefits include:

• 10% bonus
• BT Pension scheme with contributions
• 25 days annual leave plus holidays
• Life assurance
• Flexible benefits like healthcare, cycle to work, season ticket loans
• Training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile, and TV packages
• Retail discounts including BT shop

Flexible Working
This role offers a 3-2 working model, requiring presence at the contractual location 3 days a week with 2 flexible days.

BT has over 175 years of heritage, serving 1.2 million business customers globally. We are leaders in secure connectivity and collaboration platforms, supporting diverse organizations and promoting digital inclusion.

We value diversity and inclusion, fostering innovation and providing growth opportunities. We welcome applications from flexible working arrangements and will provide reasonable adjustments for the selection process.

We encourage candidates from diverse backgrounds to apply, even if they do not meet every qualification listed.