Neighbourhood Officer

Overview

• Contract Type: Temporary
• Hours: Full time
• Disability Confident: No
• Closing Date: 22/03/2026

About this job

We're looking to recruit an experienced Neighbourhood Officer in St Helens to support our social housing client covering Maternity until the end of August 2026.

• Deliver housing, tenancy and estate management services across a designated patch of properties
• Conduct tenancy visits, inspections, audits, and handle tenancy changes, mutual exchanges and breaches of tenancy
• Manage abandonments, unauthorised occupation, tenancy fraud and failures to allow access
• Triage and manage low to medium level ASB, tenancy breaches and safeguarding cases, serving legal notices where required
• Support customers to sustain their tenancies by identifying those at risk, assessing needs, implement early interventions and signpost to external agencies where appropriate
• Carry out estate inspections, identify improvements and work with internal and external partners to maintain clean and safe neighbourhoods

What you'll need to succeed

• Proven experience in a housing and tenancy management role within social housing, with the ability to make an immediate impact carrying out the above duties
• Good knowledge of housing legislation and best practice relating to tenancy management
• Experience of managing ASB cases, triaging, investigating and gathering evidence
• Driving licence with access to own vehicle with valid business insurance

What you'll get in return

• Weekly pay with competitive hourly rates
• Hybrid working with mileage reimbursement
• Option to be paid PAYE or Umbrella
• ASAP starts

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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