Neighbourhood Housing Officer (Temporary)

Neighbourhood Housing Officer (Temporary) Location: Tolvaddon (covering Plymouth, Cornwall & Exeter patch) Pay: £20.75 per hour Contract: 3 months (temporary) Hours: 37 per week, Monday to FridayAbout the Role We're looking for a proactive and customer-focused Neighbourhood Housing Officer to support communities across the Plymouth, Cornwall and Exeter areas on a temporary basis. In this role, you'll be the key point of contact for residents, delivering a high-quality housing management service. From tenancy support to community engagement, you'll play an important role in maintaining safe, well-managed neighbourhoods.What You'll Be Doing

• Acting as the main contact for residents, handling enquiries and tenancy matters
• Carrying out tenancy sign-ups and property viewings
• Managing tenancy breaches and supporting safeguarding responsibilities
• Monitoring estate standards and ensuring a high-quality living environment
• Supporting resident engagement and community initiatives
• Working with internal teams and external partners to deliver services effectively

What We're Looking For

• Experience in social housing, including tenancy and estate management
• CIH Level 4 qualification (or willingness to work towards)
• Strong communication and interpersonal skills
• Ability to manage a varied workload in a fast-paced environment
• A customer-focused approach with a commitment to service improvement
• Full UK driving licence and access to a vehicle
• Basic DBS required

For more information call Carol on or Send CV directly to