Negotiation Divorce Specialist

Our mission is to help people navigate relationship change with kindness, clarity and practical support. From moving in together to getting married, separating, co-parenting or blending families, amicable helps thousands of couples have better conversations and make clearer decisions.

Our digital, human approach combines technology with expert support to make things simpler, fairer and more accessible. We help people focus on what matters most, while reducing the cost and stress of navigating relationship change.

amicable is growing quickly as demand increases and the way people approach relationships continues to evolve.

Our values bring our purpose to life and make what we do and how we do it unique: we are kindness to everyone we encounter, we embrace trust & professionalism, with a quest for customer focus that drives us to be more pioneering.

We are proud to be part of the Octopus Group.

We are looking for individuals with a background in counselling, coaching, mediation, divorce law, negotiation or conflict resolution to mediate and establish a solution to our customers' divorce issues they might find hard to solve amicably.

You will be trained to specifically handle the psychological, legal and process aspects of our customers' divorce. You may give legal or financial information, advice on children arrangements or emotional support to make the divorce process as kind as possible. You will follow the amicable divorce process and keep the couple in collaborative discourse, avoiding court proceedings and ensuring the divorce, financial and children agreements are made within the time and meeting schedule.

This is a fantastic opportunity to join a rapidly growing business that focuses on creating positive futures for its customers. We are fostering an inclusive and supportive culture and are focused on outputs rather than hours spent at a desk.

As a Negotiation Divorce Specialist, you will:

• Help customers settle their divorce using the amicable process and without court proceedings
• Establish an atmosphere of honesty and cooperation, communicate with amicable's tone of voice (simple, concise, layman's terms, warmth and 'can-do')
• Identify and respect both people's goals where applicable
• Be available and responsive to customers and establish clear boundaries about your availability and communication methods
• Complete amicable documentation accurately to ensure accurate information is collected for filing court documents
• Support customers to negotiate with each other, provide emotional guidance and support
• Take advice calls with potential customers and proactively manage them to become customers
• Liaise with amicable's service providers to ensure a seamless service to our customers

To be successful in the role, you will have:

• Experience of working in family law and particularly in divorce and financial remedy in England and Wales
• Experience in counselling, coaching, mediation, divorce law, negotiation or alternative dispute resolution
• Ability to inspire confidence, mediate and lead the divorce process
• Confidence to confront difficult subjects, resistant behaviour and handling the different dynamics in relationships
• Gravitas to manage meetings and be neutral
• Emotional resilience and the ability for self-care
• Facilitation skills to run effective meeting
• Confidence to confront difficult subjects and disruptive or resistant behaviour
• Organisational skills to project manage the divorce process
• Sufficient IT competence to be an effective digital communicator
• Good verbal and written communication skills
• Attention to detail
• Self-motivation, ability to plan, manage and take accountability for your own workload

• Salary: Full time: £50,000 - £60,000 per annum depending on skills, experience, qualifications and location
• Sales bonus - based on initial advice calls with potential customers
• Private Health Insurance
• Group Life Assurance
• Flexible working schedule - you will have to be available for team meetings each week and to liaise with internal colleagues during core working hours, otherwise it's a flexible schedule
• Employee Assistance Programme
• 28 days holiday plus bank holidays per annum
• Electric Vehicle Scheme
• Cycle to Work Scheme

We respect and value people's differences and believe that our teams are at their best when their members feel safe to bring their whole self to work. We are committed to creating an inclusive experience as well as equal opportunities for growth and development for all.