National Account Manager Commercial - UK & Europe Mayborn HQ

National Account Manager (NAM) Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent

We are looking for two National Account Managers (NAM) to join our UK team at our Mayborn HQ. One NAM will look after our Baby Specialty & Prestige channel and the other will look after our Grocery channel.

As the NAM, you will be responsible for full P&L ownership across several of our retailers (Baby Specialty & Prestige or Grocery). You will be managing accounts, working closely with internal and external stakeholders to develop and implement robust commercial plans. This is an exciting opportunity for someone with a background in retail who is eager to further develop their skill set and take on more responsibility.

You will also need to be a core advocate for our Mayborn values; proactively turning them into reality within the office environment.

What you will be doing:

• Creating and developing commercial plans that are aligned to our global & regional strategy
• Full P&L ownership within our retail channel with key delivery of top-line sales and profit for your categories to accelerate market share
• Managing relationships and building long-term partnerships with internal and external stakeholders
• Implementation of the Tommee Tippee strategy across the retail market supported by execution and in-store activation
• Plan, develop, agree and implement an annual Joint Business Plan with each retailer, activating contingency plans where necessary.
• Agree promotional forecast with Demand Planning to support the achievement of annual promotional plans and objectives
• Agree monthly promotional plans with customers, including secondary sites, trade marketing collaboration and online support
• Collating, probing & integrating data to support your commercial plans
• Proactively serving up solutions to live challenges
• Promotional Evaluation Form (PEF) completion & the 'so what' on evaluation
• Account promotional form submission
• Central UK promotional calendar management
• Purchase order (PO) raising
• Ad hoc reporting using the Insights platform for forecasting, availability, sales and trends data
• Collaboration with other support functions to resolve issues as directed
• Website and in-store activation audits - developing internal relationships with global & regional digital & marketing teams for imagery, videos etc for launch, or identifying gaps to existing range

What skills and experiences you'll need to ace this job:

• Experience in customer relationship management skills are essential, and able to demonstrate the ability and confidence to sell commercial propositions, together with sound negotiation skills.
• Experience in account management or other commercial management experience in retail markets would be a bonus
• Commercially minded
• Data driven
• Valid driver's license with a good driving record
• Well organised and able to multi-task
• Excellent communication skills and a sense of fun
• Flexibility to travel within the UK as required
• Good with basic Microsoft packages; Word, Excel, PowerPoint, Outlook

If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at