Music Publishing Customer Success Manager - Hybrid (Oxford)

Oxford University Press is looking for an experienced Customer Success Manager to join the music publishing team. The role requires delivering excellent service across print and digital revenue streams, managing customer relationships, and supporting onboarding of new business. You will collaborate closely with Business Development Managers while owning and optimizing Salesforce to enhance data accuracy and efficiency.

Key responsibilities include ensuring high customer satisfaction, maintaining relationships with customers, and actively supporting digital onboarding. A hybrid working policy applies, requiring a minimum of 2 days per week on-site in Oxford.