Multilingual Helpdesk Analyst 90% remote- Portuguese, French, English & Spanish

Where will you work?

Our client is Computacenter, a global IT services provider that supports major companies and public institutions with digital transformation and IT infrastructure solutions.

What will you do?

As a Multilingual Helpdesk Analyst, you will:

-Support users across Europe by phone, email, and ticketing tools

- Troubleshoot and resolve IT-related issues

- Escalate complex problems to specialized teams

- Log and document all interactions accurately

- Maintain high levels of customer satisfaction

- Collaborate with your team and other departments

Who are we looking for?

You are the perfect match if:

-You have an advanced level of Portuguese, French, English and Spanish

- You have a positive attitude and problem-solving skills

- You have interest in IT and willingness to learn

- You have excellent communication skills and a customer-focused mindset

- You have the ability to work well in a team and respect schedules

- You have logical thinking and the ability to stay calm under pressure

What do we offer?

-Work 39 hours per week, spread over 4 days (10 hours per day)

-Remote work 95% of the time, only 1 day per month in the office

-Meal vouchers €180/month, starting after 3 months

-Private health insurance with Sanitas after 6 months

-Quarterly bonus of €150 every 3 months

To stay up to date on available vacancies, we invite you to visit our website: or join our WhatsApp channel through the following link: