Multichannel Customer Service Consultant (Trainee)

An outsourcing service provider is seeking a Contact Centre Trainee Consultant to deliver exceptional customer service for their client, a renowned chocolatier. The ideal candidate should possess excellent communication skills and a customer-oriented mindset. Responsibilities include handling calls, emails, and Live Chats while ensuring a high level of customer satisfaction. Full training will be provided, and this role requires adaptability to work in a dynamic environment with fluctuating shift patterns.