Multi Skilled Operative

Salary and Contract

Annual salary: up to£38,703.26 per annum. Company van and fuel card. 42.5 hours per week (8 5 Monday Friday). Full time, permanent contract in Thurrock, with the possibility of national work.

Role Overview

We're looking for a multi skilled operative to support a busy responsive repairs contract in Thurrock and work across the UK. The role involves delivering high quality repairs and maintenance across a range of trades (carpentry, plumbing, plastering, tiling, decorating) on occupied social housing properties. Responsibilities include responding to day to day repair requests, carrying out repairs, and providing excellent customer service.

Duties

• Carry out day to day responsive repairs across occupied social housing properties.
• Replace or repair skirting boards, architraves, and internal door frames.
• Install and adjust kitchen units, worktops, and cupboard doors.
• Repair or replace internal doors, handles, locks, and hinges.
• Identify and fix minor plumbing issues such as leaks, dripping taps, and blocked sinks.
• Carry out patch plastering and make good damaged walls or ceilings.
• Complete wall and floor tiling repairs, including grouting and sealing.
• Paint and decorate to a professional finish following repair works.
• Ensure all repairs are completed safely, efficiently, and to a high standard.
• Work in occupied properties with sensitivity to residents' needs and privacy.
• Report further works, safeguarding concerns, or property issues beyond scope.
• Deliver excellent customer service while working in residents' homes.
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets.
• Maintain tools, equipment, and company vehicle in good working order.
• Manage daily workload efficiently to meet service level targets.

Role Criteria

• Proven experience in domestic repairs and maintenance across multiple trades (carpentry, plumbing, plastering, tiling, decorating).
• Full UK driving licence.
• Ability to work independently and manage workload effectively.
• Strong fault finding and problem solving skills.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations and safe working practices.
• Ability to use handheld devices or job management systems to record work.
• Eligible to work within the UK - no visa sponsorship offered.

Benefits

• 25 days annual leave plus bank holidays.
• Company van, fuel card, and uniform.
• Annual Mears Fun Day.
• Volunteering leave - paid volunteering in the community.
• Staff perks with Mears Rewards - discounts on groceries, holidays, eye test vouchers, share save scheme, and more.
• Family friendly policies.
• Background, identity, and security checks before commencement of employment.

Equal Opportunity

Mears Group is committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer and provide equal opportunities for all. We support the Armed Forces Covenant and have a Gold Award in the Defence Employer Recognition Scheme.