Multi-Modal Operations Team Lead

Job Req Number: 109700 Time Type: Full Time

At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us.

Multi-Modal Operations Team Lead

Shannon
Mon-Fri, 37.5 hours
Hybrid working
€50.000-€58.000 per annum

Are you ready to take the next step in your logistics career and lead a high-performing global operations team? We're looking for a driven and people-focused Team Leader to inspire and develop a team managing international import/export shipments. This is a fantastic opportunity to shape operations, build talent, and grow into a senior leadership role.

What will you be doing?

• Lead and support a team managing global import/export shipments, ensuring every movement is tracked and delivered smoothly in line with regulations and best practice.
• Create a culture of accountability, where team members take ownership of their shipments-from accurate documentation to proactive issue resolution and cost control.
• Drive team performance against KPIs and financial targets, with a strong focus on continuous improvement and commercial awareness.
• Coach and develop your team through regular 1:1s, performance reviews, and tailored development plans.
• Identify training needs and champion ongoing learning to build a highly skilled and versatile team.
• Foster a positive, collaborative team environment with high engagement and clear communication.
• Support recruitment, onboarding, and workforce planning, helping build a strong and sustainable team.
• Handle employee relations matters with professionalism and empathy, supporting a fair and inclusive workplace.
• Strengthen customer relationships, ensuring excellent service and swift resolution of any queries or escalations.
• Promote a culture of safety, compliance, and quality across all operations.
• Look for smarter ways of working-identifying and implementing improvements to enhance efficiency and service delivery.

About you

• Experience in freight forwarding or global logistics operations.
• Previous leadership or supervisory experience (or ready for your first step into leadership).
• Strong communication and problem-solving skills.
• A passion for developing people and driving team success.
• A proactive mindset with a focus on continuous improvement.

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme.
• Employee counselling.
• Company Pension with Lives Cover and Critical Illness cover.

Next Steps

If this sounds like the next step for you, please apply with your CV without delay! All successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and background checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.