MTM Specialist

Luxury Italian Menswear House
Central London

We are seeking a refined and commercially astute MTM Client Advisor to join a flagship boutique in Central London. This is a unique opportunity to represent one of the world's most respected luxury menswear houses - a brand synonymous with Italian craftsmanship, innovation in fabric development, and discreet elegance.

This role sits at the intersection of luxury retail and bespoke tailoring. It requires someone who thrives on building deep, lasting relationships with a discerning international clientele and who understands that Made to Measure is not simply a transaction, but a personal journey.

As an MTM Client Advisor, you will act as a trusted style authority, delivering an exceptional, personalised experience from initial consultation through to final fitting. You will be responsible for driving MTM performance within the boutique while maintaining the highest standards of service and brand representation.

You will confidently guide clients through fabric selection, garment construction, silhouette recommendations and styling, ensuring every piece reflects both the client's identity and the maison's heritage.

• Drive MTM sales performance, consistently exceeding individual and boutique targets

• Deliver private consultations and fittings with precision, confidence and discretion

• Develop and nurture a strong client book, leveraging CRM to build long term loyalty

• Proactively generate new MTM business through outreach, referrals and networking

• Demonstrate advanced knowledge of fabrics, construction, silhouettes and seasonal collections

• Collaborate with store leadership to identify commercial opportunities within the MTM category

• Manage orders meticulously from measurement through to delivery and final fitting

• Uphold impeccable presentation standards in line with the brand's understated luxury aesthetic

• Host and support in-store events and trunk shows to elevate the MTM proposition

• Proven experience in luxury menswear, tailoring or made to measure environments

• Strong understanding of garment construction and body measurements

• Commercially driven with a track record of delivering high value transactions

• Confident working with UHNW and international clientele

• Impeccable personal presentation and refined communication style

• Entrepreneurial mindset with a proactive approach to client development

• Comfortable working within a structured, heritage led environment

This is more than a sales role - it is an opportunity to represent a house that has defined modern Italian luxury for over a century. You will work within a beautifully designed flagship environment, supported by a global network and a brand that continues to innovate while remaining rooted in craftsmanship.

If you are passionate about tailoring, relationship building and delivering excellence through detail, this could be the next step in your luxury retail career.