Mortgage Administrator

Location: London (nearest station Warren Street) - 4 days office-based, 1 day working from home

Salary: Up to 33,000

Hours: Monday to Friday, 9:00am - 6:00pm

• 22 days annual leave
• Hybrid working model: 4 days in-office, 1 day remote

About our Client and the role of Mortgage Administrator:

We are working with a directly authorised mortgage brokerage to recruit a Mortgage Administrator. This role offers an opportunity to join a growing, professional team where you'll manage the full post-sale mortgage and life insurance application process through to completion.

The role involves supporting Sales Consultants and fellow administrators, managing a personal case pipeline, and ensuring accurate and timely updates to all parties. Strong organisational and communication skills are essential to facilitate efficient case progression.

Responsibilities:

• Liaise with lenders, clients, and third parties to manage mortgage and life applications from post-sale to completion
• Support case journey by working closely with Sales Consultants and the admin team
• Manage client files, documentation, and systems
• Maintain a diary to monitor cases and follow up promptly
• Process incoming post and emails daily
• Assist with general office duties such as answering calls
• Take ownership of cases, ensuring updates and follow-ups are handled efficiently
• Collaborate effectively within the team and demonstrate flexibility

Experience required:

• Previous mortgage administration experience
• Confident liaising with lenders, clients, and internal teams
• Proficient with PC, proactive, highly organized
• Ability to manage workload independently and as part of a team
• Enthusiastic, confident, with excellent attention to detail
• Comfortable working across multiple systems

At Stellar Select, we are committed to supporting your career with expert guidance, industry insights, interview preparation, and ongoing updates throughout the recruitment process. We aim to match you with roles aligned to your experience and interests and offer referral programs to reward your advocacy.

For more information about the Mortgage Administrator role, please contact us.

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to high application volume, we will only contact successful candidates within two business days.